ELEVATEXIO Program Privacy Policy
ELEVATEXIO Program ("ELEVATEXIO", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of students, parents, applicants, partners, website visitors and other individuals who interact with our services.
This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an inquiry or application, communicate with our team, or participate in programs and services offered through ELEVATEXIO.
1. Why Do We Collect Personal Information?
We collect personal information to understand your requirements, provide appropriate educational and career guidance, process applications and inquiries, and deliver a better experience through the ELEVATEXIO Program.
Information may be used to help students explore higher education opportunities in India, scholarship opportunities, university programs, internships, skill-development initiatives and employability-focused opportunities.
2. What Information Do We Collect?
Depending on the service or interaction, we may collect information such as:
- Full name and contact details
- Email address and telephone/WhatsApp number
- Date of birth and nationality
- Academic qualifications and educational background
- Preferred university, course or program
- Scholarship-related information
- Passport and documentation information where required for an application
- Internship, skills and career-related information
- Information provided through application and inquiry forms
- Other information voluntarily provided to our team
We only request information that is reasonably necessary for the relevant service, application, communication or program.
3. How Do We Use Your Information?
Your information may be used to:
- Respond to your inquiries and requests
- Provide personalized admission and academic guidance
- Assist with university and course selection
- Process applications and related documentation
- Provide scholarship-related guidance
- Support visa and pre-departure processes where applicable
- Connect eligible students with internship opportunities
- Provide employability and skill-development support
- Communicate important updates regarding applications or programs
- Improve our website, programs and services
- Maintain security and prevent fraudulent or unauthorized activity
- Comply with applicable legal and regulatory requirements
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior and enhance the overall user experience.
Cookies may help us remember preferences, understand website traffic and identify areas where we can improve our digital experience.
Most web browsers allow you to control or disable cookies through browser settings. However, disabling certain cookies may affect some website functionality.
5. Log Information
When you visit our website, certain technical information may automatically be collected by our servers or third-party service providers. This may include IP address, browser type, device information, operating system, referring pages, date and time of access and general website activity.
This information may be used for website security, analytics, troubleshooting and improving our services.
6. Communications
When you contact ELEVATEXIO through email, telephone, WhatsApp, social media, website forms or other communication channels, we may retain relevant communication records to respond to your request, provide support and maintain appropriate service records.
7. Information Sharing
ELEVATEXIO does not sell or rent personal information to third parties.
Where necessary to provide a requested service, information may be shared with relevant universities, educational institutions, internship or industry partners, technology/service providers, authorized representatives or other parties involved in delivering the requested service.
We may also disclose information where reasonably necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful governmental requests
- Protect the rights, property or safety of ELEVATEXIO or others
- Detect or prevent fraud, security or technical issues
- Enforce applicable terms, policies or agreements
8. Third-Party Service Providers
We may use trusted third-party service providers for functions such as website hosting, analytics, communication, application forms, payment processing, cloud storage, marketing technology and other operational services.
Such providers may process information on our behalf and are expected to use the information only for the purposes for which it has been provided or as otherwise permitted by applicable law.
9. How Long Do We Retain Your Information?
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate records, resolve disputes, comply with legal obligations and protect our legitimate business interests.
The retention period may vary depending on the nature of the information and the service provided.
10. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
11. International Students and Documentation
Students applying through the ELEVATEXIO Program may voluntarily provide academic, identity, passport, financial, visa and other documentation required for university admission or related processes.
Such information may be shared with the relevant university, authorized educational institution, service provider or government authority where necessary to process the requested service and where permitted by applicable law.
12. External Links
Our website may contain links to third-party websites, universities, social media platforms, payment providers, application platforms and other external services.
ELEVATEXIO is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of external websites before providing them with personal information.
13. Marketing and Promotional Communications
Where permitted by applicable law and subject to your preferences, we may contact you through email, phone, SMS, WhatsApp or other communication channels regarding ELEVATEXIO programs, scholarships, internships, events, career opportunities and other relevant services.
You may request to stop receiving promotional communications at any time by contacting us through the details provided below.
14. Publicly Shared Information
If you voluntarily submit information, photographs, testimonials, comments or other content for publication on our website or social media channels, that information may become publicly accessible.
Please do not submit confidential or sensitive information for public publication unless you are comfortable with it being made available publicly.
15. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating or deletion of certain information.
You may also contact us if you have questions about how your information is being used or wish to withdraw certain communications preferences.
16. Children's Privacy
Our services may involve students who are below the age of majority. Where appropriate, we may require information or consent from a parent or legal guardian before processing certain information or providing particular services.
Parents or legal guardians may contact us regarding information submitted by or on behalf of a minor.
17. Changes to This Privacy Policy
ELEVATEXIO may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised "Last Updated" date. We encourage visitors to review this page periodically.
18. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact ELEVATEXIO.
Corporate Address:
Urban27, Level 12, Rangs Nasim Square,
Dhanmondi 27, Dhaka, Bangladesh - 1209
Email: support@elevatexio.com
Phone: +880-1905-832655
Disclaimer
Information provided through the ELEVATEXIO website and program materials is intended for general informational and educational purposes. While we make reasonable efforts to maintain accurate and up-to-date information, we do not guarantee that all information is complete, current or applicable to every individual situation.
University admission decisions, scholarship awards, visa decisions, internship opportunities and employment outcomes may depend on eligibility, institutional policies, government regulations, availability and other factors outside the control of ELEVATEXIO.
Participation in an ELEVATEXIO Program or submission of an application does not guarantee admission, scholarship approval, visa issuance, internship placement or employment.