ELEVATEXIO Terms & Conditions

1. About ELEVATEXIO

ELEVATEXIO is an education, career and technology-focused platform that provides services including, but not limited to:

• Study in India guidance and application support;
• University and course selection assistance;
• Scholarship guidance and application assistance;
• Visa and documentation guidance;
• Pre-departure and student onboarding support;
• Student welfare and ongoing support;
• Internship and employability support;
• Industry projects and skill-development opportunities;
• Earn While You Learn (EWYL) related opportunities, where applicable;
• EdTech, AdTech and IT consultancy services; and
• Other educational, career and technology-related services introduced from time to time.

The availability and scope of individual services may vary depending on the program, university, partner organization, location and applicable terms.

2. Acceptance of Terms

By using the ELEVATEXIO website or services, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these Terms, you should discontinue your use of the website and services.

If you are below 18 years of age, you should use our services with the knowledge and consent of your parent or legal guardian.

3. Eligibility

You must provide accurate and truthful information when using ELEVATEXIO services.

Eligibility for admission, scholarships, internships, university programs or other opportunities is determined by the applicable university, institution, employer, partner organization or program requirements.

Submission of an application through ELEVATEXIO does not guarantee admission, scholarship, visa approval, internship placement, employment or any other specific outcome.

4. University Admission & Study in India Services

ELEVATEXIO may assist students with university selection, applications, documentation, scholarships, pre-departure preparation and related processes.

However, the final decision regarding admission, scholarship, academic eligibility, fees, hostel allocation, course availability, academic progression and other university-related matters rests with the respective university or institution.

ELEVATEXIO does not have authority to guarantee any university's decision unless such guarantee is expressly provided in an official written document issued by the relevant institution.

5. Scholarships

Scholarship opportunities advertised or communicated through ELEVATEXIO are subject to eligibility criteria, availability and approval by the respective university or scholarship provider.

Scholarship percentages, amounts, deadlines and eligibility requirements may change without prior notice based on the policies of the respective institution.

Applying for a scholarship does not guarantee that a student will receive the scholarship.

6. Visa & Immigration Assistance

ELEVATEXIO may provide general guidance regarding student visa applications, documentation and related procedures.

Visa approval, processing time, visa duration and immigration decisions are solely determined by the relevant government authorities and diplomatic or immigration bodies.

ELEVATEXIO does not guarantee visa approval or any specific processing time.

7. Student Responsibilities

Students using ELEVATEXIO services are responsible for complying with:

• University rules and regulations;
• Applicable visa and immigration requirements;
• Academic attendance requirements;
• Hostel and accommodation policies;
• Applicable laws of the country in which they study or reside;
• Payment deadlines and financial obligations;
• Program-specific rules and requirements; and
• Instructions communicated by ELEVATEXIO for student welfare and support.

Failure to comply with applicable rules may result in suspension or termination of support provided by ELEVATEXIO.

8. Accuracy of Information

You agree to provide accurate, complete and up-to-date information and documentation.

Providing false, misleading, forged or incomplete information may result in cancellation of an application, withdrawal of support or termination of services.

ELEVATEXIO shall not be responsible for consequences arising from inaccurate or incomplete information supplied by the user.

9. Fees & Payments

Certain services provided by ELEVATEXIO may be free, while other services, programs or third-party services may involve applicable fees.

All applicable fees, payment deadlines and payment conditions will be communicated to the user before or during the relevant service process.

Users are responsible for ensuring that payments are made through the designated payment channels within the specified deadlines.

University fees, hostel fees, visa fees, government charges, examination fees and other third-party charges may be payable separately and are subject to the policies of the respective institution or authority.

10. Refund, Cancellation & Batch Changes

Refund eligibility, cancellation conditions and batch-change policies may vary depending on the specific program or service.

Where a service is explicitly stated as non-refundable, payments made for that service will not be refundable except where required by applicable law or where otherwise expressly agreed in writing.

Fees paid directly to universities, colleges, government authorities, accommodation providers or other third parties are governed by their respective refund and cancellation policies.

ELEVATEXIO cannot guarantee a refund from a third party where that third party's own policy does not permit a refund.

11. Internships & Career Opportunities

ELEVATEXIO may facilitate or communicate internship, project, employment-readiness and career-development opportunities through its network of companies and partners.

Participation in an internship, project or career program does not guarantee employment, permanent placement, salary or any specific career outcome.

Selection decisions are made by the respective employer, company, organization or partner based on its own criteria.

12. Earn While You Learn (EWYL)

Where available, ELEVATEXIO may facilitate Earn While You Learn opportunities, projects, internships or other industry-linked experiences.

Such opportunities are subject to eligibility, academic requirements, availability and selection by the relevant organization.

EWYL participation does not guarantee a fixed income, employment or continuation of work.

13. Intellectual Property

All content available on the ELEVATEXIO website, including text, graphics, logos, photographs, videos, designs, software, trademarks, branding and other materials, is owned by or licensed to ElevateXIo unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, publish or commercially exploit ELEVATEXIO content without prior written permission.

14. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes;
• Provide false or fraudulent information;
• Impersonate another person or organization;
• Attempt to gain unauthorized access to our systems;
• Upload malicious software, viruses or harmful code;
• Copy or commercially exploit our content without permission;
• Interfere with the operation or security of our website;
• Use automated systems to scrape or collect website information without authorization; or
• Engage in any activity that may harm ELEVATEXIO, its users, partners or service providers.

15. Third-Party Links & Services

Our website may contain links to universities, government authorities, payment providers, social media platforms, employers, partner organizations and other third-party websites.

These websites are independently operated by third parties. ELEVATEXIO does not control and is not responsible for their content, availability, security, privacy practices or terms.

Users are encouraged to review the applicable policies of third-party websites before using their services.

16. Disclaimer

ELEVATEXIO makes reasonable efforts to provide accurate and updated information. However, information regarding universities, scholarships, fees, admission requirements, visa regulations, internships and other opportunities may change.

ELEVATEXIO does not guarantee that all information available on the website will always be complete, current or error-free.

Users should verify important information with the relevant university, government authority, employer or service provider before making a final decision.

17. Limitation of Liability

To the extent permitted by applicable law, ELEVATEXIO shall not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.

This includes, without limitation, losses resulting from university admission decisions, scholarship decisions, visa rejection or delay, internship selection, employment decisions, third-party service failures, technical interruptions or changes in university or government policies.

18. Indemnification

You agree to indemnify and hold harmless ELEVATEXIO, its officers, employees, representatives, partners and service providers from claims, losses, liabilities, damages or expenses arising from:

• Your violation of these Terms;
• Your misuse of our website or services;
• Your submission of false or misleading information;
• Your violation of applicable laws or third-party rights; or
• Your unauthorized use of ELEVATEXIO content or intellectual property.

19. Modification of Services

ELEVATEXIO reserves the right to modify, suspend, discontinue or introduce new services, features, programs, partnerships, pricing or policies at any time.

We may also update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised effective date.

20. Termination

ELEVATEXIO may suspend or terminate access to its services where a user violates these Terms, provides fraudulent information, engages in unlawful conduct or otherwise misuses the services.

Users may discontinue their use of the website and services at any time, subject to any contractual or payment obligations already agreed upon.

21. Privacy

Your use of ELEVATEXIO services is also governed by our Privacy Policy .

Our Privacy Policy explains how we collect, use, store and protect personal information.

22. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by the applicable laws of Bangladesh, unless otherwise required by applicable law or expressly agreed in a separate written agreement.

Any dispute arising in connection with these Terms shall first be attempted to be resolved amicably through communication between the parties.

If an amicable resolution cannot be reached, the dispute may be subject to the jurisdiction of the competent courts having jurisdiction over the applicable corporate location of ELEVATEXIO, subject to applicable law.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

24. No Agency or Partnership

Nothing in these Terms creates a partnership, joint venture, employment relationship, agency or franchise relationship between ELEVATEXIO and any user unless expressly established through a separate written agreement.

25. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us using the details below:

ELEVATEXIO SOLUTIONS
Corporate Address: Urban27, Level 12, Rangs Nasim Square,
Dhanmondi 27, Dhaka, Bangladesh - 1209

Email: support@elevatexio.com

Phone: +880-1905-832655